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Evaluation of the QM system

In addition to the accreditation and reaccreditation of study programs, the central purpose of the QM system is the continuous, systematic and evidence-based development of study program quality. In addition, the QM system is also intended to promote and further develop the quality culture with regard to study and teaching at the University of Cologne. To ensure that the QM system fulfills these purposes, the functionality and effectiveness of the system is to be regularly examined and continuously developed.

Evaluation of the QM system

A design consisting of three components is used to evaluate the QM system. These are intended to provide an overall review of the functionality and effectiveness of the QM system as well as its further development. The three components include:

  1. Structure and process evaluation: With recourse to already developed process models, the structures and processes of the QM system are analyzed with different status groups in discussion and workshop formats and subjected to a critical evaluation.
  2. Impact on study programs: Document analyses are used to determine which measures the study programs have developed with the various QM formats (e.g. improvement measures or development projects). In addition, any developments will be tracked with the help of the regular study program surveys.
  3. Impact on status groups: With the help of impact models and surveys, it will be investigated how the formats of the QM system are perceived and used by the participants. In the long term, the development of quality culture is to be tracked in all relevant status groups.

Utilization of results

Finally, the evaluation design also includes formats for exploiting the results. It is planned to discuss the findings in strategy workshops with representatives of all status groups and to formulate development projects. In this way, it should be ensured that the QM system continues to develop in an evidence-based manner.

The study program and module survey

Purpose and implementation

For the systematic and evidence-based quality assurance and development of all study programs at the University of Cologne, study program and module surveys are conducted at regular intervals. These are designed as quantitative-qualitative online surveys and record the study conditions along the quality criteria of the University of Cologne from the perspective of the students.

The surveys are conducted every three to four years among all students of the respective study program from the 2nd semester. Among other things, the study program survey records assessments of the organization of studies and examinations, studyability as well as internationalization and advising. In addition, the module survey includes assessments of coherence, internal organization and the final module examination.

Reporting and usage

The survey reports are made available to those responsible in the study programs and faculties. The results serve, among other things, as a basis for the annual quality conferences. In this discussion format, the conditions in the study programs are critically discussed with representatives of all status groups and, where necessary and meaningful, improvement measures and development projects are worked out.


The following developments will be sought to fully realize the potential of the program and module survey:

  • For smaller study programs with few enrolled students, the quantitative online survey is to be supplemented by a qualitative survey format.
  • The competencies acquired in the module are to be recorded in the module survey. For this module-specific recording of competencies, a university-wide standardized and database-supported format for storing the competencies per module is to be developed first.
  • The current presentation of the survey results with static reports is to be supplemented in the future by a software-supported presentation that enables interactive exploration of the results by different status groups.